Thursday, December 28, 2000 Info World Forecasts 2001 Hottest Technology Developments Info World forecasts 2001 Hottest Technology Developments Business to Business initiaves will continue to flourish. So much so that expanded e-commerce efforts will blur the lines between business to business (B2B) and business to consumer (B2C) e-commerce. Wireless becomes ubiquitous. Info World predicts that PCS wireless will grow in importance and PDAs (Handheld computers) will ship with wireless cabability built-in. They mention AT&Ts efforts to build a nationwide wireless packet data network as a key to this prediction. They don't mention wireless LAN technology in their forecast, many believe wireless LAN's (Local Area Networks) will become more prevalent in the business and home in 2001. Customer Relationship Management (CRM) continues to grow in importance. "For this coming year, businesses will test their strategies, which incorporate phone, e-mail, and online interactions a well as a layer of analysis to provide the enterprise wit a single view of the customer." Privacy Issues Pervade Internet Boom. "Congress will devote a great deal of time to the issue of Internet privacy." Microsoft Justice Department Battle On. Info World predicts that the U.S. Supreme Court will be the final arbiter of the Microsoft antitrust case. Web Hosting Gets Automated. Web hosting providers will continue to hone standardized solutions and let customers purchase the services they need. Web hosting will continue to thrive. Security Issues Remain Paramount. "Intrusion detection will garner much attention in the upcoming year." Application Service Providers (ASPs) Consolidate. "'Most people who were talking about ASPs for small to medium businesses have come to find out large companies were most interested in ASP's,' said Amy Mizoras, senior analyst at IDC." Content Management is King. "Data management will undergo a fundamental shift in the coming years as it broadens to become content management, meaning support for more data types from a variety of sources, including heterogeneity among competing databases, IBM officials said." Linux Maintains Momentum. "The open source operating system made substantial inroads against Microsoft's server versions of Windows in 2000, claiming about 24 percent by year's end, according to IDC." Info World predicts that Linux will continue to take share in 2001 and will gain a few more percentage points in 2001.

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